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May 23

Whenever you hear a message at The Connection Church, you get an outline with blanks to fill in. Why do we do that anyway? I was reminded of some great reasons this week while I was at the Pastor’s Gathering in California.

1) It increases attention. We live in a day where almost everyone has a little ADD. This has been programmed into us by MTV. We are a generation of multi-taskers. It’s easy to let our minds wander into a thousand things without some help with our focus. An outline allows us to follow along and not lose track of what’s going on.

2) It increases retention. Statistics say that we forget 95% of what we hear within 72 hours. For those of us who work all week preparing messages, that can be pretty discouraging. But when we’re doing something other than passively listening, we will remember and process the content a lot better.

3) It increases participation. Anytime you are involved in doing something active, you’re participating in the message. We can even have people write down some areas that apply directly to each individual’s life.

4) You can cover more material in less time. We only have a short window of time to present a message that’s biblically sound, interesting, relevant, inspiring, and hopefully, life-changing. An outline allows us to cover more materially without waiting for everyone to hunt through their Bibles to find the passage.

5) The listener can review it for years to come. You are developing a library of Bible study notes that can be referred to at different times, especially at needed moments in a person’s spiritual journey.

6) They can be used for small groups. In a group setting, your notes can be used for discussion and to dig even deeper.

7) Use multiple translations. Because we are limited by the English language, using different translations allows you to bring out the colors of a particular verse. Not to mention, the people in your congregation all have different translations. This also allows you to read Scripture aloud and to encourage memorization.

8 ) Unbelievers don’t bring Bibles to church. It’s polite to bring your guests in on the message in whatever way possible. They shouldn’t be left out and an outline allows them to be on the same page as everyone else.

9) They can share the notes with friends. It’s a great way for your church to witness and share what they are learning with others throughout the week.

Remember, God’s Word is effective and will not return void whether it’s on paper, on a screen, or between a leather cover. God’s Word is God’s Word.

May 16

One of my biggest challenges is creativity. I have yet to find it in the bible a place where God gives us an order of service for church. And I think that’s because God knew that if he did that, our creativity would be squashed. I really believe that the most important truths should be communicated in the most unforgettable ways.

This is just one reason I LOVE The Connection Church. We are allowed the freedom to be creative. But it doesn’t come easily. Creativity is a BIG CHALLENGE. It takes time, energy, clarity, scheduling, work, sweat, mind dumps, research, inventing, dreaming, envisioning, following, leading, kicking, arguing, sharing, communication, and more. Creativity is my BIG, WEEKLY, LOOMING CHALLENGE.

To be able to continue to step up to this challenge, I am finding that I have to do some things:

  • Continue to Learn - I have to be a learner if I want to stay creative. This means reading books, looking at other churches and what they are doing, keeping up with culture, etc.
  • Confuse the Customary - We are all creatures of habit and it would be super simple for me to just settle down with whatever we have going creatively at TCC. But I want to continue to PUSH THE LIMITS and imagine new things. To do that, I have to ensure that we don’t become set in our ways.
  • Carry on the Experiment - Our creative ideas at TCC are really just a big experiment. I don’t claim to know what we are doing. That’s why I get so pumped when God brings new people to TCC who DO KNOW what they are doing. I love that I get to work in an environment where its understood that if we don’t fail every once in a while, we aren’t trying hard enough.
  • Construct the Team - This is the absolute best thing we are doing at TCC to be more creative…building the team! It’s all about the team and developing that team. If I am the only one doing our creative work in a few years, I have failed miserably. The only thing more creative than you is you plus someone else or a bunch of someone elses (elses? that’s not a word…) I am pretty pumped about building out our creative team at TCC. It seems like a slow process, but God just keeps bringing people to the team that have talents and abilities that the staff certainly DOES NOT have!

Creativity is a BIG CHALLENGE every week. Its something you have to “keep on keeping on” with. We serve a God that is the most creative person ever…he made everything from nothing. I have weeks that I can barely pull off a cheesy sermon prop. So last, I leave you with this. Above all else, I PRAY and spend time with God for creativity. If we are going to communicate the most timeless truths in the most unforgettable ways, then we MUST be in tune with the MASTER of CREATIVITY.

-Zak White

May 14

I’m sometimes asked why we don’t have a traditional “altar call” on Sunday mornings. You know the drill, the pastor finishes the sermon and then he asks anyone who wants to accept Christ, or join the church, to come down to the front during the 7th chorus of “Just As I Am.” Many people, including myself, have fond memories of that time we walked the aisle in church and made a public declaration of faith in Christ. This has certainly been an effective method of making important decisions in the 19th & 20th centuries, though it doesn’t go back much before that.

At TCC, we use our Connection Card to take next steps with God. And it works.

People list standing up in front of crowds as their number 1 fear. And then they come to church, hear the life changing message of Jesus and they are asked to immediately do the thing that they are most afraid of. This seems counter-productive to me. And since it isn’t prescribed or even recommended anywhere in the Bible, it’s one of those cultural methodologies that we are free to change.

But you might say, “What about not being ashamed of Jesus?” That’s partly what biblical baptism is all about. That’s your public profession of faith in Jesus. And we make a big deal out of that at TCC.

Having a membership class, instead of just walking the aisle, also lets people know what it means to be a part of our church family. This makes for more buy-in to who we are as a church and produces stronger and more committed members.

So, what happens to all those people who choose to trust in Jesus or want more info on how to become a Christ-follower at our services? Once they mark their Connection Card, we encourage them to stop by the Fresh Start booth where they get some free resources including a new believers Bible with helps for starting to walk with God, a cd that I recorded that talks about the immediate next steps to take, and some information on baptism. Then we follow up with them in a letter during the week.

This past Sunday, we started a new 2-hour intro class called “Fresh Start” that gives new believers a foundation for their new walk with God. Then, we give them the chance to be a part of a four week Connection group to help them get started.

If you are thinking about a new start with God, check out this page for more info. If you’re a pastor who would like to know more about this process, let me know and we’d be happy to help you out.

May 13

Never let anyone tell you that being portable isn’t a huge challenge. It is. It means sacrifice mentally and physically. Take for instance, my right thumb. Every week, I personally sign many follow-up letters from our Connection Cards turned in on Sunday. Over the last couple of months, I’ve noticed that when I try to grip a pen, my thumb kind of sticks and pops at the knuckle joint. (Making it the only part of my body that pops.)

Now, I know that I’m taking a big risk here revealing the source of this problem (because it’s going to make it harder to hand off), but I figured it out. On Sunday mornings, for the most part, I have been the one to set up our portable screen for the last 3 and ½ years. You have to stretch the screen and pop the snaps into place all over the frame, requiring you to use your thumb in strenuous ways. So, a couple of weeks ago, I realized that setting up the screen is causing my thumb-arthritis. My question is, do you think I have a legitimate workers comp claim?

Mar 19

How close should a church leader live to the community they serve? I’ve known of pastors who intentionally have moved many miles from their church in order to have separation and be able to get away from the pressures of ministry. Is this a wise strategy for leaders? I don’t think so.

Just as we need to be strategic in other areas, where you live and what you live in is also a strategic decision. You should choose a modest home that is similar in size and value to the target for your church. If you live in too nice of a place, people will make all kinds of false assumptions about you. However, if you live in a home that is too far below the value of those in your community, you may not be able to relate to your target.

It’s important that you live in the community where you serve for many reasons:

  • Your credibility and trust level are raised.
  • You become an active part of the community
  • You are more easily able to have people over to your house. People connect with you better when they see you in your natural habitat.
  • You’re able to model the value of hospitality.
  • You show your commitment to your community.
  • You will develop relationships with people in your neighborhood who will be more likely to be a part of your church family.

Doing life in one central area will also reduce the stress in your life. For a good resource on this, check out Randy Frazee’s book Making Room For Life.

Mar 8

It’s very strategic to leverage Easter to reach out to your community. As you know, Easter is the highest attended Sunday of the year.

We do our egg hunt on the Saturday of Easter weekend. I believe we have a higher attendance at our event, but a lower percentage actually attend on Sunday morning. So, there are benefits to connecting your community event to your worship service. A higher percentage will attend your service.

Direct mail is effective. You could see a response rate of .5% - 2%. If you send 5000 mailers, that’s between 25 to 100 people depending on the frequency your area has been hit by church direct mail in the past and the quality of your mailer.

But you shouldn’t just rely on the mailer, multiple touches are even better. Door hangers have a higher response rate, maybe 3%. They’re less expensive, but require more people power. That can also be an advantage because it involves people in the process. Door hangers also stand alone apart form a stack of mail.
If you live in a smaller town, you should advertise in the local paper. Check to see if they’ll let you put a “blow-in” in the papers. You can print a flyer and have them placed in each paper for less than the cost of an ad. You can also print posters to place in local businesses.

Electronic advertising is very inexpensive, but remember that you usually get what you pay for. It’s very easy to delete an email. You can shoot an email announcement to your contact list (and ask them to forward it to their friends.) If you add something about Obama or some other urban legend, it could travel the planet in a few days! Check to see if you can post an announcement on community bulletin boards, online or otherwise. Also, we have advertised some of our events through schools, if they don’t promote the church, but focus on the event itself.

The best advertising is word of mouth. Resource your people to talk it up. Buzz marketing is cheap and it works.

You can have a great event, but if no one knows about it, they won’t come. My suggestion: get out the word in every way you can.
Mar 6

What are the first steps to a new church? I cannot overstate the importance of prayer. As a planter, you’ll almost naturally grow in your personal prayer life. And you’ll need all the prayer you can get. So enlist prayer partners from your partner churches or anyone that you know will be praying for you. God uses those prayers to encourage you through the launch process.
Second, if you’ve been a part of an established church, it usually takes a change of mindset. A couple of important ideas to start with. You build a church from the outside in, rather than from the inside out. This “Crowd to Core” idea is one of the main geniuses behind the PD strategy. Make sure you don’t view your group that you have as “The Core.” At this point, you don’t have a core, you have a Launch Team.
You’re first step is to impact the community. I would keep the weekly meeting at a time other than Sunday morning so that your group isn’t viewed as the way you do church. Moving people through the concentric circles is done through the core classes (101, 201, etc.) Don’t try to move people through those circles too soon. Your first step is to focus on stage 1, Just connect with your community through community events and servant evangelism.
Then you can move them into the crowd stage by having a great launch. In year one, the only class we offered was the 101 class. This allowed people to commit to church membership. I wouldn’t even advise having official church members until after your launch. Why? Because before you launch, people don’t really know what they’re joining. So hold off and have a great first 101. We add the next class each year. We’re only to 301 so far.
We’re in this for the long haul. That’s how you build a solid start for the new church. Take it a step at a time.
Mar 6

It all started with an Easter Egg Hunt. That’s the way TCC made its first contact with our community when the whole church was just a handful of people. I remember putting all of our eggs into one basket, so to speak. We made a major investment of our resources into this first bridge event. I couldn’t have been more discouraged that morning when I woke up to a dark, drizzly day. Definitely not a day to go on a family picnic. But, we had no choice except to press on. Then, as if God were saying to us, “This is My event, I’ve got it all under control,” at around 10am, the clouds rolled back and the sunshine came breaking through. At least we took it as a major confirmation of God’s plan for our new church.
Just before 11am, parents came pouring into the park with their kids. Over 800 people showed up for our first community event. I remember several people saying, “This seems like a really great church, how can I come to it?” My meek reply, “We meet in living room on Tuesday nights. You oughtta come and check it out.” “Yeah, right, we’ll do that.” But some did.
So how do you make a mark on your community with an Easter Egg Hunt? Let me answer a few common questions about making it happen:
1) Do you provide baskets or bags for the kids? That’s a great idea. We don’t normally do this, other than having extra t-shirt bags on hand just in case. We’ve found that most kids bring their own baskets. In the past, we’ve had plastic bags imprinted with our vital information. Another option is to ask a local business to donate bags for the event. They get free publicity out of the deal.
2) Do you do any giveaways if so what are they? Yes. This is an area that has evolved as we have learned the hard way. We ask everyone to sign a registration card with follow up info. We used to use these cards to draw for door prizes. Now, we’ve found that it causes less confusion to place prize slips in the plastic eggs and let people claim their prizes at the prize tent.
3) How many eggs do you put out? Year 1, we had around 6000 eggs. We asked missions groups from other churches to donate candy filled eggs. Now, we provide the eggs through our own church. Our groups have a friendly competition to see which group can bring the most eggs. Last year, we had around 25,000 eggs.
4) Do you section off parts for different age groups? We hold hunts at 11:30, 12:30, and 1:30. At each time, we have 3 separate hunts divided by age groups. This allows people to hunt at whatever time they arrive. Of course some people hunt more than once, but everyone gets plenty of eggs.

One final thought, be sure to promote your event as heavily as you can. We’ve found that you can have the greatest event and it will be a total flop if no one knows about it. And be sure to post your best ideas on the hunt in the comments section.

Aug 8

As we were starting The Connection Church, we wanted to position ourselves as a church that wants to give to our city. We did this through service evangelism projects, sometimes called kindness evangelism. For a long time I wanted to try out an idea I had heard about that I believed would get noticed and hit people in a place of their felt need: their gas tanks. Just this week, the news reported that America’s biggest crude oil pipeline will be shut down for months, driving gas prices even higher! What better way to find a need and meet it than to lead your church to conduct a gas buy-down?

The Idea
Here’s the idea. Cooperate with one of the local gas stations and buy down the price of gas per gallon by a quarter to 50 cents per gallon. For example, if the current gas price is $3.00 (heaven help us), then lower it to $2.50 per gallon. My granddad will drive 30 miles to save a nickel per gallon! Just make sure you lower it enough to catch people’s attention.

Why do a gas buy-down? When you lead your church to be involved in a servant evangelism project, attitude is key. You want to remember that this is not simply a clever marketing technique for your church. It is a practical way to get your hands dirty being the hands and feet of Jesus for your community and demonstrate God’s love. It’s been said, people don’t care how much you know until they know how much you care.

How much does it cost? Surprisingly, a gas buy-down is a very inexpensive way to serve your community. It doesn’t cost as much as you might think. We spent around $350 on our first one. We lowered the price per gallon by $0.25. That meant that we were able to pump 1400 gallons of gasoline.

When’s the best time? We chose to do ours when people were coming home from work on a Friday afternoon. Others have done it on a Saturday morning. In the pre-launch stage of your church, you might even consider doing it on Sunday morning during the 11:00 hour. That way, you’re sure to meet people who are not already attending a church.

How long should it last? We have found its best not to set a time limit. Instead decide on the best start time and go until the money is gone. In your print promotions, you might just say something like: “Beginning at 4, we will begin pumping 1500 gallons of gasoline.” Just make sure it’s clear that it will be available for a limited time.

Do we limit the number of gallons? NO! Some people have thought it would be best to set a per person limit of 10 gallons per customer in order to touch more people. We recommend that you don’t set a limit. This becomes a logistical problem of keeping up with how much people have received and takes away from the spirit of the project. We had people come through the line, go home and get another car and come back through. We were glad they wanted to come back.

Do we check fluids under the hood, or check tire pressure? NO. I would stay away from any technical mechanic-type work at this event. This might open up some liability issues and complicates the effort. You can fill their tank and wash their windshields. Just KISS it, that’s Keep It Simple Stupid.

Preparation
What stations are best? Choose a local station in a location that will allow for good traffic flow. Many times, corporate run stations have too much red tape to cut through and they are more concerned with regulations and liabilities. Find a station that is locally owned and operated.

How do I get it set up? I simply went into the store and got the name and number of the station manager. When I called him, I explained that we were a new church in the area that wanted to buy down the gas of gasoline per gallon. I told him we wanted to do something to serve our community. I also explained the benefit of this to his station. During the time of the gas buy-down, he was sure to have a line of customers who would also be buying other items from his store.

How should we get the word out? One of the great aspects of this project is that it will advertise itself. It’s got the buzz factor. When people find out about it, they will naturally tell others what’s happening. We simply contacted the local papers and asked them to run a short announcement in the community events section of the paper. Ours just happened to run right next to an article about the high price of gas.

You can prepare a media blitz to send to the local TV, radio, and newspapers. Some of them will be interested in this event. We have even heard of some events where a helicopter flew overhead and announced what was happening during the radio traffic report.

How do I get the church involved? The best way we have found to get people involved is through our weekend messages. When you raise the Biblical value of service and evangelism, people will want to do something about it. Have them respond by committing to be a part of this project.

Implementation
I was surprised when I showed up 30 minutes early to the station only to find that no one was pumping gas. The lines were already starting to form.

At the site, you will want to have some people holding large signs that announce the special deal on gas prices. Avoid the term “cheap gas,” people may think you’re protesting the station! Our station actually changed the prices on their road signage.

To roll the prices down, all the pumps must be turned off. This will also be a challenge when you try to raise them back up again.

As you start, simply have your crew begin filling up the tanks, wash the windshields, and hand out a business card that says, “This is our simple way of saying God loves you.” On the back, it’s perfectly fine to include the name of your church, service times, and a map. However, it’s not an expectation that they must come to the church because you have served them. Also, avoid being preachy. If someone asks why you are doing this, let them know that it’s to demonstrate God’s love in a practical way. This is a time to sow seeds of the gospel.

Sometimes, people will be so suspicious or so grateful, that they will offer you money. Don’t take it. This ruins the illustration that you are providing of God’s free gift to us. If they really want to give, perhaps they’ll show up at your church at a later date.

Challenges
Traffic Control. We had a police officer show up wanting to know who was in charge. I spoke with him and he told me I needed to get the traffic under control. When I asked for his help, he said he was too busy, so I responded that I would do my best. We begin looking for ways to keep the side streets clear of traffic.

Handling Money. Don’t take the money from people to pay for their gas. Allow them to do it themselves, either through pay at the pump or by going inside. We did experience one or two drive offs that we ended up paying for ourselves.

Giving away water or snacks. If you choose to give something else away to the customers, be sure to purchase those items from the station you are cooperating with. You don’t want to cut into their sales.

Shutting it down. This was the biggest challenge we faced. We had orange traffic cones that we placed in front of the cars when it came time to stop. Several people just drove over the cones. We had to have all the pumps stopped in order to change the prices back to normal.

Results
As a young church just starting out, this event brought big results. One guy that came through the line got a card from us and passed it on to his brother, saying, “You like church, check this one out.” He did and became the leader of our site team. His son has played drums for us ever since. Another guy came whose college-aged daughter I was able to baptize. Looking at it from this perspective, the gas buy-down was priceless for us.

Most recently, the event has received airplay on radio stations across the country. This has proven to me that when we take small steps of demonstrating God’s love, he will magnify our efforts and use them for His glory.

Jul 26

Have you noticed how skeptical people are these days? I have to admit, I’m one of them. We are a generation of skeptics. And we have every right to be. Not a day goes by where I don’t get another false claim or urban legend through my e-mail. And I’m the first to go check it out, whether it’s plausible or not, just because I don’t take things at face value. And just like you and I, the people around us have lots of questions when it comes to the church, relationships, current issues, and the Bible. And they aren’t likely to receive the answers we have to offer through the worn-out methods of the past.

In our unrelenting efforts to communicate the timeless message of the cross to our modern culture, we are continually faced with people who have raw, honest questions about the claims of Christ. Just this week, I had the chance to talk with a member of the crowd that attends The Connection Church (TCC) who told me he sees himself as a skeptic. In fact, he’s never before attended a church where he felt his questions were adequately answered. In the few months he has been attending TCC, he has taken the life-changing step of trusting in Jesus as his Forgiver and the Leader of his life. He is now at least listening to the answers to those questions he has carried for so long. How can a purpose driven church address the tough questions that the unchurched and the churched are asking in a creative, compelling way?

We are attempting to do just that with our new message series: F.A.Q.: Real Questions, Real Answers. During the three weeks of this series, we wanted to tackle the questions of our community with the same creativity that has infused our celebration services since our launch in September of 2004.

1) Discover the questions people are asking. In order to effectively speak to your community, you must know where they are coming from. What questions are people asking in your area? We collected questions from people through several avenues.

First, we advertised our new series through the local newspapers. We have found that newspaper advertising is effective in a smaller community. Kyle is a growing bedroom community of around 20,000 people located just south of Austin, Texas. We usually run ads for our message series in the two local papers. For these ads, in addition to the usual information, we also communicated how people can submit questions for this series.

We placed inserts in our weekly worship guides where people could write their questions and drop them in the offering baskets. An e-vite was created for our Web site that guests of our site can send to friends via e-mail to inform them of the series. And our electronic newsletter gave another reminder to people to submit questions.

The most important piece for gathering questions was through a simple form on our Web site where anonymous questions would be sent to our e-mail. The promotion on our Web site read:

No matter who you are, we have all asked questions about God, the Bible, the church, or simply life itself. In our new series, F.A.Q., our pastors will answer those most “frequently asked questions” submitted by YOU. You can be a part of this series by submitting a question that you have always wondered about by using the form below.
F.A.Q. will run March 12, 19, and 26.
Please type your question in the box below. Anything goes. Your questions will remain anonymous.

By collecting questions from people, they had an added investment in the series and it created a buzz worth talking about. It brought questions to the surface that we might not ever have known people were asking. This also allowed us to take the pulse of our community so we could plan this, as well as future message series.

Now, someone might ask: Is it okay to let the unchurched set the agenda for our services? The answer to that FAQ is absolutely YES. The church has too often been guilty of answering questions that people just aren’t asking. And the world has responded with a collective yawn. By speaking God’s truth into the questions people are asking, you already have their attention. This makes them more open to receive the answers. What you don’t want to do is to change your answers to make them more appealing to our culture. You can be relevant and totally biblical at the same time.

The questions we used for the series:

  1. Why does God let bad things happen to good people?
  2. Where does my money go when I give it to the church?
  3. Why do I still feel guilty after I ask for forgiveness?
  4. What does the Bible say about the gifts of the Holy Spirit?
  5. Why do you use secular music in church? Should I listen to any kind of music I want to?
  6. What does the Bible say about homosexuality and gay marriage?
  7. What does the Bible say about drinking?
  8. What does the Bible say about divorce? What happens if I fall out of love?

2) Present your message in a creative way. So after we had collected the questions, we had to figure out how we could answer them with creativity. We decided to use a spinning wheel to randomly select the questions we would address in each service. This presented several challenges to our team as we planned for the series.

First, we had to design the wheel. We chose to make a prop that would stand around six feet high with colorful numbers where we could have people from the crowd participate by coming on stage and giving it a spin. There were eight numbers it could land on, each representing a different question people had asked. The questions were listed on our message notes in the worship guide.

This meant that I would need to be prepared for any one of the eight questions that the spinner might land on. Our media team had to have the power points and videos ready to roll for any random choice. If you use worship projection like EasyWorship, it is simple for the media team to change directions on the fly. I tabbed out my message notes so I could find the responses easily. I also included another teaching pastor in on the process so he was ready with some of the answers.

To set people at ease, we started each message with a disclaimer, where I acknowledged that people would not agree with all the answers that I presented. We wanted them to understand that there was grace at work in this process and we didn’t want to come off as legalistic in our answers to these hot topics.

We then explained how we would choose the questions for the message. We had already asked a few people ahead of time if they would be willing to come up and give the wheel a spin. This allowed us to involve some people in our service that normally would not have participated. We played game show music and announced the “next contestant” over the sound system. When the wheel landed on a certain number, we moved into that question. It had the feel of planned spontaneity.

After dealing with the first topic, I asked a question that people had been asking on a lighter note such as, “Where does the pastor get his shirts?” Or “What’s the deal with the Easter event?” This lightened the mood, allowed me to catch my breath, and allowed us to address some areas that we needed to promote.

In each of our two weekend services, the messages were unique because of the random way the questions were chosen. The elements that remained the same were:
• introduction• random question• humorous question• random question• humorous question• closing question

I closed with a specific question chosen ahead of time that wasn’t on the wheel so we could bring the service to an appropriate end. The closing questions were ones like: “Why would a loving God keep some people out of Heaven?” and “Why do I need to be baptized?”

3) Let God open hearts to his truth. I’ll have to admit I was a little worried about laying some of the more controversial questions out there. Many times, we avoid the hard truths so that we will be liked. However, you can speak the truth in love. That means being honest without being abrasive. When you say what needs to be said in a loving way, God’s Spirit can move his truth into hearts without causing collateral damage. When things are left undefined, you can certainly have more people along for the ride. But, at the end of the day, it is better to honestly address those tough questions and allow people to hear your heart on these issues. The fact is, people have these questions whether you are willing to answer them or not. It’s better to address them from a biblical point of view than to allow our culture to define the answers.

As a result of this series, people are beginning to see the church as a place where we deal with the real issues of the day and where we value honest questions. I found that people appreciated our efforts at addressing their questions whether they agreed with the answer or not. A series like this is a great resource that people can use to invite their friends and family with real questions to investigate the answers in a non-threatening environment.

They’ve got questions. You’ve got answers.

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